AP
HIRING NOW | INTERNATIONAL CUSTOMER SUPPORT
Assure Placement · Ahmedabad · onsite · Posted 45d ago
Not disclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Current Openings
• International E-commerce Customer Support
• Email & Chat Support
• Back-Office Operations
• Client Coordination
• Travel & Hospitality
• Fraud Prevention Representative
Responsibilities
- Provide exceptional customer support to international clients via phone, email, and chat.
- Resolve customer inquiries and issues in a timely and efficient manner.
- Maintain a positive and professional demeanor while interacting with customers.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Assist with training and onboarding new team members as needed.
- Stay updated on product knowledge and company policies.
Skills and Qualifications
- Excellent verbal and written communication skills in English.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Familiarity with CRM software and customer support tools is a plus.
- Basic knowledge of international markets and cultural differences is an advantage.
- Ability to work flexible hours, including weekends and holidays if required.
- Strong attention to detail and organizational skills.
Sourced from foundit
Skills
Customer Servicecrm softwareMultilingualProblem SolvingTechnical SupportConflict Resolutiontime managementEmail EtiquetteData EntryProduct Knowledge