Hiring MBA Freshers HR US Process

Are you an MBA fresher looking to start your career in HR with international exposure?

We are hiring 3 enthusiastic MBA freshers to join our US HR / Employee Services process in Pune. This is an excellent opportunity to work with US and Canadian employees, gain hands-on experience in HR operations, and build a strong foundation in Global HR.

Location

Baner, Pune

Shift

Night Shift: 5:30 PM to 2:30 AM

Two-way cab facility provided
Cab facility applicable within a radius of up to 30 km from Baner.

Position

HR Employee Services / US HR Process

Eligibility

• MBA freshers, preferably MBA in HR / Human Resources
• 01 year of experience
• Strong verbal and written communication skills
• Comfortable working in a night shift
• Good problem-solving and customer-service orientation
• Willingness to interact with international employees and stakeholders
• Basic knowledge of MS Office and email communication

What You'll Do

In this role, you will be part of an international HR employee-services team and will interact directly with employees and internal stakeholders across the USA and Canada.

Your key responsibilities will include:

• Handle international calls from employees and internal stakeholders
• Provide professional, empathetic, and exceptional customer service
• Resolve employee queries related to payroll, benefits, and other HR-related categories
• Manage and resolve employee requests through the ticketing system
• Understand employee concerns, identify the appropriate resolution, and ensure timely closure
• Communicate professionally with employees and internal stakeholders through calls, emails, and tickets
• Coordinate with relevant HR/internal teams to resolve complex queries
• Maintain accurate records and ensure adherence to process guidelines and SLAs
• Gain exposure to US and Canadian HR processes and employee lifecycle practices

Why Join Us?

This is more than just a customer-service role it is an opportunity to build a career in Global HR Operations.

You'll get exposure to:

• US HR processes
• Canadian HR processes
• Payroll & Benefits
• International stakeholder management
• HR ticketing & case management
• Employee relations and query resolution
• Working with global teams Salary

Open Position 3 Openings

Who Should Apply?

If you are an MBA fresher who wants international HR exposure, enjoys interacting with people, has strong communication skills, and wants to build a career in Global HR, we'd love to hear from you!

Apply now and start your journey in International HR!

If you are interested, kindly share below details to [email removed].

MBA Fresher HR US Process Screening Questionnaire

1. Are you an MBA graduate?
   
• Yes / No
• Specialization: __________
2. Year of MBA Graduation: __________
3. Are you a fresher or do you have any prior experience?
   
• Fresher
• Experience: __________
4. Are you comfortable working from Baner, Pune?
   
• Yes / No
5. Are you comfortable working in the night shift from 5:30 PM to 2:30 AM?
   
• Yes / No
6. Are you comfortable interacting with US and Canadian employees through international calls?
   
• Yes / No
7. How would you rate your English communication skills?
   
• Excellent
• Very Good
• Good
8. Are you comfortable handling employee queries related to payroll, benefits, and other HR-related matters?
   
• Yes / No
9. Are you comfortable handling employee requests/tickets and ensuring timely resolution?
   
• Yes / No
10. Are you comfortable communicating with internal stakeholders to resolve employee queries?
    
• Yes / No
11. Do you have good problem-solving and customer-service skills?
    
• Yes / No
12. Are you comfortable handling multiple queries/tickets while meeting timelines or SLAs?
    
• Yes / No
13. Are you comfortable learning and working on international HR processes (US/Canada)?
    
• Yes / No

1. Please mention your current location: __________
2. How soon can you join?
   
• Immediate
• Within 15 days
• Within 30 days
• More than 30 days
3. In 2–3 sentences, why are you interested in starting your career in International HR / Employee Services?