Hiring Manager - Collections with Allergy Experience( Remote Job )

Manager Collections – Allergy

HealthRecon Connect India Private Limited provides technology-enabled Revenue Cycle Management (RCM) solutions to US healthcare providers. We leverage over 30 years of deep domain expertise, cutting-edge analytics as well as machine learning, Artificial Intelligence and Automated workflows to help improve cashflow, patient outcomes and enable peace of mind for our clients.

The Manager - Collections will be responsible for leading and managing the Accounts Receivable (AR) Collections team with a strong focus on Allergy specialty accounts. The role involves driving collection performance, reducing AR aging, improving cash flow, ensuring timely resolution of claims, and maintaining client satisfaction. The ideal candidate should possess extensive knowledge of US healthcare revenue cycle processes, payer guidelines, denial management, and Allergy specialty billing and collections.

Role & responsibilities: :

Operations Management:

• Lead and manage end-to-end AR Collections operations for Allergy specialty clients.
• Monitor collection performance and ensure achievement of revenue and productivity targets.
• Drive reduction of aged receivables and improve collection effectiveness.
• Oversee resolution of unpaid, underpaid, and denied claims.
• Review and analyze AR inventory to identify trends and opportunities for improvement.
• Ensure compliance with client-specific requirements and payer guidelines.

Team Management:

• Manage, mentor, and develop Team Leads and Collection Specialists.
• Conduct regular performance reviews and provide coaching to improve productivity and quality.
• Establish KPIs and monitor team performance against defined targets

Client Management:

• Act as the primary point of contact for Allergy specialty collection accounts.
• Participate in client review meetings and present performance metrics.
• Build and maintain strong client relationships through effective communication and operational excellence.
• Address escalations and ensure timely resolution of client concerns

Process Improvement:

• Identify bottlenecks and implement process improvement initiatives.
• Develop action plans to improve collection rates and reduce denials.
• Collaborate with Billing, Coding, Credentialing, and Payment Posting teams to optimize revenue cycle performance.
• Utilize data analytics to drive operational decisions.

Core Competencies:

• Leadership & People Management
• Client Relationship Management
• Revenue Cycle Expertise
• Analytical & Problem-Solving Skills
• Strategic Planning
• Communication & Presentation Skills
• Process Improvement Mindset
• Stakeholder Management

Preferred candidate profile

• Any Bachelor's degree
• 8+ years of experience in US Healthcare Revenue Cycle Management.
• Minimum 3+ years of experience managing AR Collections teams.
• Strong experience handling Allergy specialty accounts and payer follow-up.
• Deep understanding of:
• Accounts Receivable Management
• Denial Management
• Appeals Process
• Insurance Follow-up
• Payment Resolution
• Revenue Cycle Metrics
• Proficiency in MS Excel and reporting tools.

Loc: Remote

Calendar : US calendar applicable

Shift : 7.30p.m to 4.30a.m IST

Working days : Monday to Friday

Interested candidates kindly apply!!. send us your updated resume to [email removed]