Hiring International Voice Process Telecom Process
Udyora Careers · Hyderabad · onsite · Posted 69d ago
About a minute. You'll make an account on the way through.
About this role
Handle international inbound VOICE for telecom customers
Resolve issues related to network, connectivity, broadband, WiFi, and service interruptions
Provide clear and professional communication to ensure customer satisfaction
Achieve First Call Resolution (FCR) and adhere to process guidelines
Accurately document customer interactions in CRM/ticketing tools
Adhere to quality, compliance, and productivity standards
Eligibility Criteria
Minimum 2 years of International Chat experience (mandatory)
Of which 6 months of Telecom experience is mandatory
Graduates / Undergraduates can apply
Willingness to work in 24/7 shifts"
Please WhatsApp your CV on below numbers - Uday - [phone removed]-- Pallavi -- [phone removed] -Zakhir - [phone removed]--- Naveen - [phone removed] - we will schedule your Interview immediately
Sourced from naukri