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    Job · 11375594

    Sitel logo

    Hiring International Customer Support FIXED WEEK OFFS Saturday Sunday

    Sitel · Chennai · onsite · Posted 70d ago

    ₹3.5L - ₹4.0L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi,


    Please read the Job description and required skills

    ( If interested and skills are matching , Kindly apply


    Who is Eligible:


    1) Only experienced 6 months and 1 year above in customer support should apply

    2) Should have excellent communication skills

    3) Should be an immediate joiner

    4) Should be flexible to work in the below shifts only


    Shift 1: 5.30pm to 2.30am(Fixed week off on Saturday & Sunday)

    Shift 2 : 8.30pm to 5.30am(Fixed week off on Saturday & Sunday)


    Salary :( Not negotiable)


    6 months to 1yr 24k take home per month + Rs 2500 performance bonus + Free transport pick up and drop


    I yr and above Rs 26k take home per month and +Rs 2824 performance bonus + Free transport pick up and drop


    Key Responsibilities:


    • Answer inbound calls within guidelines established by the client and call center management. Ensure the delivery of a quality customer experience on each transaction
    • Ensure that all complaints are recognized, recorded, confirmed and solved effectively.
    • Recognize and promote additional products and services to the customers, in line with their needs and requirements and as directed.

    "Foundever does not charge candidate any fee for application"


    Role: Non Tech Support - Voice / BlendedIndustry


    Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment


    Type: Full Time, PermanentRole


    Category: Voice / Blended



    Sourced from naukri

    Skills

    International VoiceSemi VoiceCustomer SupportExcellent Communication In EnglishGood English CommunicationUs Voice ProcessInternational ProcessUS ProcessInternational BPOvoice processInbound Voice ProcessVoice SupportBpo VoiceBlended Process

    About Foundever

    Sitel logo

    Sitel

    BPO

    5.9k+

    employees

    1985

    41 years old

    Mumbai, Maharashtra

    India

    ₹3.4L PA avg

    Avg at Foundever

    ₹3.5L – ₹4L PA

    This role

    About

    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital

    Industries

    BPO

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    2.4

    Work-life

    2.6

    Employees rate it well for

    Job Security35Overall Company35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Hiring International Customer Support FIXED WEEK OFFS Saturday Sunday · waiting for your command