Hiring Freshers - Docket Monitoring

Roles & Responsibilities:

Maintain responsibility for an assigned inventory of states, courts, clients, or cases

Access state and local court websites, public docket systems, vendor platforms, or approved legal research tools

Pull or review court dockets according to the required daily, weekly, or other established cadence

Confirm that all assigned cases were reviewed within the required service level

Identify new docket entries, filings, orders, notices, hearings, judgments, service activity, deadlines, and other material case updates

Retrieve available docket documents and save them to the appropriate case file

Follow established document naming and storage conventions

Compare new court activity against information already recorded in the firms case management system

Determine whether the work associated with the new docket activity is already assigned, pending, or completed

Use the approved playbook or routing matrix to initiate the appropriate workflow when required work is not already underway

Create defined tasks, litigation processes, work items, notifications, or routing communications based on established procedures

Identify approaching deadlines or urgent court activity and escalate immediately

Document the date of review, results of the review, and any action taken

Track unsuccessful docket access attempts, unavailable court systems, missing documents, or other exceptions

Inbound Service Monitoring

Monitor designated inbound service, mailroom, court notice, or legal document email boxes

Review incoming messages and attachments within established service levels

Identify the document type, court, case number, parties, applicable file, and responsible business function

Match documents to the correct matter in the case management system

Save documents using the required naming convention and storage location

Determine whether the document has already been received, docketed, routed, or addressed

Apply the established mailroom, service, or litigation routing playbook

Route documents and notifications to the correct operational team, attorney support group, attorney, or specialty mailbox

Initiate applicable predefined processes when instructed by the playbook

Recognize documents involving hearings, deadlines, sanctions, sale activity, service, judgments, defaults, contested litigation, bankruptcy, appeals, or other time sensitive matters

Escalate unclear, unusual, conflicting, or unlisted documents rather than making unsupported assumptions

Maintain records showing when the item was received, reviewed, saved, routed, and escalated

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