Hiring For voice process!!!

Roles and Responsibilities

• Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
  
• Provide accurate information to customers about products/services offered by the company.
  
• Resolve customer issues promptly and efficiently while maintaining a high level of satisfaction.
  
• Meet performance targets set by the organization for quality, productivity, and sales metrics.
  
• Collaborate with team members to achieve common goals and objectives.
  

Desired Candidate Profile

• 0-2 years of experience in BPO/Call Centre environment or related field (freshers welcome).
  
• Excellent communication skills in English language (written & spoken).
  
• Ability to work on international voice processes (US/UK) with ease.
  
• Strong problem-solving skills to resolve complex customer complaints effectively.

Interested candidate can watsapp me their cv on [phone removed] or email me your cv on [email removed]