Hiring For UK Banking Process

Job Title: Customer Support Associate UK Banking Process

Process: UK Banking Customer Support (International Voice)

Job Location: Manyata Tech Park

Job Overview:

We are looking for experienced Customer Support Associates for a UK Banking International Voice Process. The role involves handling customer queries related to banking services while ensuring high-quality support and strict adherence to compliance standards.

Key Responsibilities:

Handle inbound and outbound calls for UK-based banking customers

Resolve queries related to accounts, transactions, debit/credit cards, and online banking

Ensure data security and confidentiality while handling customer information

Follow banking compliance and regulatory guidelines

Deliver excellent customer service and maintain quality standards

Achieve defined performance and productivity targets

Eligibility Criteria:

Qualification: Undergraduate / Graduate

Experience: Minimum 1 year in International BPO (Voice Process preferred)

Excellent English communication skills

Typing speed: Minimum 25 WPM with 90% accuracy

SVAR Score Requirement: Experienced – 60

Immediate joiners preferred

Shift Details:

UK Shift (Rotational)

5 working days with 2 rotational offs

Salary & Benefits:

Salary: Upto 5.5LPA (depending on last take home)

Cab Facility:

One-way cab is provided and its chargeable(75 applicable)

Exposure to international banking operations

Skills Required:

Strong communication and interpersonal skills

Problem-solving and analytical ability

Customer-first mindset

Ability to work in a fast-paced environment

For more details do contact our HR

Shirin:[phone removed]

Lizzie [phone removed]

Keerthi [phone removed]

Tejasree – [phone removed]

Prakruthi –[phone removed]

Sakeena: [phone removed]

Supriya:[phone removed]

Kulsum:960695120