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    Job · 14125476

    Axis logo

    Hiring For Technical Support Associate

    Axis · Gurugram · onsite · Posted 56d ago

    Not disclosed1–5 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Technical Support

    • Provide international technical assistance to customers via voice calls.
    • Troubleshoot and resolve customer technical issues efficiently.
    • Escalate unresolved issues to higher-level support teams as required.

    Communication & Coordination

    • Communicate effectively in English with international clients.
    • Maintain accurate records of customer interactions and issues.

    Sourced from foundit

    Skills

    Customer ServiceTroubleshootingComputer NetworksPythonSQLWindows OSLinux

    About Axis

    Axis logo

    Axis

    Skane

    SE

    ₹11.7L PA avg

    Avg at Axis

    About

    Y-Axis is the world's largest immigration and visa company. With 50+ company-owned and managed offices across India, Australia, the United Arab Emirates, the United Kingdom, and Canada and 1500+ employees, we serve over 1 million customers.

    We manage a high volume of inquiries, exceeding 1 Lakh monthly, from individuals interested in overseas education, work and immigration services. We specialize in providing comprehensive guidance and support to clients navigating the complexities of international opportunities.

    We are looking for a dynamic Inside Sales Consultant to join us in our mission of creating Global Indians. In this role, you will serve as the primary point of contact for prospective clients. Your responsibilities will include conducting consultations via phone, email, and in-person meetings. Your aim will be to understand client needs, promote our service offerings persuasively, and address inquiries effectively. Mention about your company profile, things you would want to highlight to jobseekers

    Industries

    Customer ServiceIntelligent SystemsSecurity

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    3.4

    Career growth

    3.3

    Work-life

    3.5

    Employees rate it well for

    Job Security36Overall Company36

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    Hiring For Technical Support Associate · waiting for your command