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    Job · 18982105

    Sitel logo

    Hiring For Technical Customer Support Salary -26K-30K ONLY Experienced

    Sitel · Chennai · onsite · Posted 29d ago

    ₹4.0L - ₹4.8L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Hi,


    We are hiring for Technical customer support(only experienced from technical support or customer support preferred with good communication skills)


    Exp - 1yr and above Salary - 26k take home plus Rs 2,800

    Performance bonus (salary not negotiable)


    EXP - 2YR and above Salary - 30 k take home plus Rs 3000 performance bonus (salary not negoitable)



    IF Interested kindly share your updated resume to the below WhatsApp number - HR -[phone removed]


    Should be flexible to work for complete rotational nights shifts and rotational weekends


    Free two way cab provided(*25 km radius)


    Work from office only.


    NOTE - Immediate Joiners only


    Work Location - Ramanujam IT city,Taramani,chennai


    IF Interested kindly share your updated resume to the below WhatsApp number - HR -[phone removed]


    KEY RESPONSIBILITIES


    • Ability to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way; you treat customer problems like your own.
    • Ability to make sound decisions quickly and efficiently.
    • Experience with troubleshooting and resolving QoS (Quality of Service) issues, including escalations to third parties.
    • Strong knowledge of RESTful APIs with the ability to understand and troubleshoot issues with cloud solutions.
    • skiled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.

    Foundever does not charge candidate any fee for application


    Sourced from naukri

    Skills

    Customer ServiceInternational Chat ProcessSemi Voicetechnical skillsBilling SupportInternational ProcessUS ProcessInternational Voice ProcessCommunication SkillsInternational BPOvoice processGood Communication In EnglishBlended Process

    About Foundever

    Sitel logo

    Sitel

    BPO

    5.9k+

    employees

    1985

    41 years old

    Mumbai, Maharashtra

    India

    ₹3.4L PA avg

    Avg at Foundever

    ₹4L – ₹4.8L PA

    This role

    About

    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital

    Industries

    BPO

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    2.4

    Work-life

    2.6

    Employees rate it well for

    Job Security35Overall Company35

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    Hiring For Technical Customer Support Salary -26K-30K ONLY Experienced · waiting for your command