MUMBAI · FULLTIME
Hiring For Team Leader | Process Trainer Sales | Experienced | Mumbai
White Bulb Technologies India
Mumbai · onsite · Posted 1d ago
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₹5.0L - ₹7.5L PA2–6 yrsfulltimeMumbai
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Section · 01
About this role
Roles: Process Trainer / Team Leader
Experience: 2–8 year
Sales Training & Coaching
Customer Service & Team Management
KPI Monitoring & Performance Improvement
Escalation Handling & Customer Satisfaction
Shift - Rotational Day
HR Harshit -[phone removed]
2+ years in team leadership for TL roles
Strong training, coaching & customer service skill
Excellent communication & leadership
Matchmaking/service industry preferred
Virtual interviews
Immediate joining
Experience: 2–8 year
Sales Training & Coaching
Customer Service & Team Management
KPI Monitoring & Performance Improvement
Escalation Handling & Customer Satisfaction
Shift - Rotational Day
HR Harshit -[phone removed]
Required Candidate profile
4–8 years of relevant experience2+ years in team leadership for TL roles
Strong training, coaching & customer service skill
Excellent communication & leadership
Matchmaking/service industry preferred
Perks and benefits
IncentivesVirtual interviews
Immediate joining
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Section · 02
Skills
CSATExcellent Communication In EnglishTeam HandlingDomestic Processrotational shiftsMarket DevelopmentInside SalesshrinkageFCRMInternational BPOTeam Leadingvoice processAttrition ControlAhtProcess TrainingEscalation ManagementBlended Process