Hiring For Team leader/International BPO/BLR @ Sagility

Dear Aspirants,

Sagility is hiring for Team leader for international voice business.

Eligibility:

Graduation Must

Should be Team leader on papers

Roles and Responsibilities

• Manage a team of professionals handling international customer calls, ensuring excellent communication skills and resolving issues promptly.
  
• Oversee daily operations, monitor performance metrics such as AHT, KPIs, and SLAs to optimize efficiency and productivity.
  
• Develop strategies to reduce attrition rates through effective people management skills, team coaching, and motivation techniques.
  
• Collaborate with cross-functional teams to implement process improvements and drive business growth.
  
• Ensure compliance with company policies, procedures, and regulatory requirements

• candidate should be flexible with shifts (Night Shifts Only)
• Two Way cab

• Interested candidate can share their profiles to

[email removed] or seema,[email removed]

or can reach us @[phone removed]

Thanks and Regards,

TA Team.