WT
Hiring For Team Leader Inbound & outbound Process
Witbloom Training Placement · Mumbai · onsite · Posted 64d ago
Not disclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Graduation Mandate .
- Must be aware of shrinkage, attrition, AHT, NPS, CSAT , DSAT , SLA etc.
- Must have 2 year exp in the same role & 2-5 years total in a domestic voice process.
- Salas exp for outbound process
Sourced from foundit
Skills
Customer Servicecrm softwareperformance metricsleadershipsales strategiesdata analysisProcess Management