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    Job · 14293507

    Business Services logo

    Hiring For TATA Digital -Email, Chat & Voice Process || Fresher & Exp

    Business Services · Mumbai · onsite · Posted 56d ago

    ₹1.8L - ₹3.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Title: Customer Support Executive Email & Chat / Voice Process (Tata Digital)

    Job Description:-
    Tata Digital is hiring Customer Support Executives for Email & Chat and Voice Process roles. Candidates should possess excellent communication skills and the ability to handle customer queries professionally.


    Eligibility Criteria:-

    • HSC passed with BPO experience OR Graduate Fresher
    • Minimum typing speed of 30 WPM
    • Good English communication skills required

    Shift Timings:-

    • Female Candidates: 9:00 AM to 9:00 PM
    • Male Candidates: 9:00 AM to 12:00 PM

    Salary Details:-

    • CTC: 22,500 per month
    • In-hand Salary: 18,000 per month

    Key Responsibilities:-

    • Handle customer queries via email, chat, and voice support
    • Provide accurate information and timely resolutions
    • Maintain professional communication with customers
    • Ensure customer satisfaction and service quality standards

    Required Skills:-

    • Good verbal and written English communication
    • Basic computer knowledge
    • Typing efficiency and multitasking ability
    • Customer handling skills

    Location: Turbhe, Navi Mumbai


    Interested candidates can apply immediately. (Call /WhatsApp)

    Contact on: HR Neha - [phone removed]

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportEmail ProcessCustomer CareBpo Customer ServiceInbound ProcessEmail SupportCustomer HandlingDomestic Processvoice processWeb ChatChat ProcessChat SupportVoice SupportBpo VoiceOutbound ProcessBlended Process

    About Business Services

    Business Services logo

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹1.8L – ₹3.5L PA

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