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    Job · 20512621

    NOIDA · FULLTIME

    Hiring For Sr. CCE Noida | Salary upto 42K CTC | Call HR Sneha

    Origin Recruiters

    Origin Recruiters

    Noida · onsite · Posted 13d ago

    Sourced fromNaukri
    ₹3.5L - ₹5.5L PA0–5 yrsfulltimeNoida

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    Section · 01

    About this role

    Customer Support with a leading US Logistics Process?

    Heres your chance to build your career with an attractive salary package, incentives + both-side cab facility and a professional work environment!


    JOB HIGHLIGHTS

    Salary: Up to 42,000 CTC
    Attractive Incentives
    Both-Way / Both-Side Cab Facility
    US Logistics Process
    Customer Experience / Customer Support Profile
    Night Shift
    Immediate Hiring
    Excellent Career Growth Opportunities|


    YOUR ROLE As a Senior Customer Experience Support Executive, you will be the first point of contact for customers and will play an important role in delivering a smooth and positive customer experience.

    Your key responsibilities will include:


    • Be the first point of contact for customers and assist them with their queries.
    • Handle delivery, tracking, shipment and return-related issues efficiently.
    • Provide accurate updates regarding orders and deliveries.
    • Understand customer concerns and provide appropriate solutions.
    • Handle customer interactions professionally while maintaining a positive attitude.
    • Represent the brand with professionalism, empathy and care.
    • Resolve customer issues while following the required process and guidelines.
    • Provide solutions that help build customer trust and long-term loyalty.
    • Maintain quality and productivity standards.
    • Escalate complex issues to the appropriate team whenever required.

    REQUIRED CANDIDATE PROFILE

    We are looking for candidates who have:

    Any Graduate – Freshers can apply
    UG candidates with minimum 6 months BPO experience
    Excellent written and verbal communication skills
    Good customer-handling and problem-solving abilities
    Comfortable communicating with US customers
    Ability to work in a fast-paced customer support environment
    Must be comfortable working in night shifts
    Candidates with BPO / Customer Support / International Voice Process experience will be preferred


    WHY JOIN?

    If you're looking for a job that offers good earning potential + incentives + transportation, this is an opportunity you shouldn't miss!


    UP TO 42K CTC
    INCENTIVES
    BOTH-WAY CABS
    CAREER GROWTH
    PROFESSIONAL WORK ENVIRONMENT

    DON'T MISS THIS OPPORTUNITY!


    If you have good communication skills, enjoy helping customers and are comfortable working in US night shifts, apply now!


    Limited openings available – hiring is ongoing!

    FOR MORE INFORMATION / TO APPLY

    HR – Sneha Call / WhatsApp: [phone removed]


    Share your updated CV and contact HR Sneha to know more about the opening.

    Sourced from naukri

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    Section · 02

    Skills

    UK ProcessCustomer SupportcsecognizantAccentureInbound ProcessInbound CallsCustomer HandlingBTrotational shiftsadmiralCallBATechMUS ProcessInternational Voice ProcessConcentrixBritish AirwaysbpoinboundVoice SupportBpo VoiceBlended Process

    Section · Company

    About Origin Recruiters

    Origin Recruiters

    Origin Recruiters

    Recruitment

    New Delhi, Delhi

    India

    ₹2.8L PA avg

    Avg at Origin Recruiters

    ₹3.5L – ₹5.5L PA

    This role

    About

    It is one of the biggest BPO in India

    Industries

    Recruitment

    Employee ratings

    10 reviews

    3.9/ 5

    Culture

    3.4

    Career growth

    3.4

    Work-life

    3.4

    Employees rate it well for

    Company Culture40Compensation & Benefits40

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