Hiring For Payment Investigation - Sr Analyst

Location: Ghansoli, Navi Mumbai

Designation : Sr Analyst

Roles & Responsibilities -

• During the investigation, the operator is responsible for:
• Validating that the underlying Wire/SEPA/BACS/Faster Payments were processed correctly by the operations.
• Classifying the inquiry under the correct inquiry type
• Communicating with the credit and debit parties using appropriate messaging frequencies, templates and verbiage as outlined in the Standard Operating procedures.
• Escalating anomalies in observed volumes, specific cases or other scenarios indicating potential error, fraud or change in client behavior
• Generating outbound correspondence (MT199, MT192, MT999)
• Generating Payments both Book to Book and outgoing via MT103 & MT202.
• Understanding of Back-Valuation concept.

Criteria:

• Candidate with 1-5 years of experience in Banking back office without a Career break experience in Payment Investigations/Funds Transfer/SEPA/BACS/FASTER Payments.
• Should have in-depth knowledge and hands on experience in all Investigation query types such as Return of funds, Unable to Apply, Amendment, BCNR, Recall, OFAC, FATF, Back-Valuation & Fraud
• Good written & Verbal communication skills.

Education: Bachelor's Degree (commerce/Finance stream preferred).

Shifts timings: Rotational Shifts 24*5 (Including night shift)

Week Off: Rotational Week off