Hiring for Non Voice Proces

Description

We are looking for a dedicated individual to join our team in a non-voice process role. This position involves providing exceptional support to our customers through chat and voice ensuring their inquiries and issues are addressed in a timely manner. The ideal candidate will have a passion for customer service and the ability to work collaboratively in a fast-paced environment.

Responsibilities

• Assist in managing non-voice customer support operations.
• Respond to customer inquiries via voice and chat.
• Resolve customer issues efficiently and effectively.
• Maintain a high level of customer satisfaction.
• Collaborate with team members to improve processes and service delivery.

Skills and Qualifications

• Excellent written and verbal communication skills in English.
• Strong problem-solving abilities.
• Proficiency in using computers and various software applications.
• Attention to detail and accuracy in documentation.
• Ability to work in a team-oriented environment.
• Basic understanding of customer service principles.

Requirements

• Graduate Undergraduate can apply
• 6 months in international chat
• Salary 24k in hand 28k ctc
• 5 days working
• Rotational shifts
• Rotational week off
• 1 Side Cab 1 Side travel Allownce
• Location :- Noida

Call For More Details

Hr Shikha

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