Hiring For Marathi CSA
Startek · Khandwa · onsite · Posted 64d ago
Not disclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Eligibility Criteria -
- Candidate Can Speak Fluent Marathi, English and Hindi.
- Should be comfortable to work from Office.
Roles and Responsibilities
- Handle customer calls, emails, and chats to resolve their queries and concerns in a timely and professional manner.
- Provide accurate information on products/services offered by the company to customers.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members or supervisors when necessary.
Sourced from foundit
Skills
Marathicrm softwareCustomer SupportUpsellingCall Handling
About Startek
Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
Employee ratings
9,497 reviews
3.0/ 5
Culture
2.9
Career growth
2.5
Work-life
2.9
Employees rate it well for
Salary1428Senior Management1028Work Environment833Appraisal506Job Security461
Find them on