Hiring For L1 Technical Voice Process

Job description

Greetings from Sutherland!

We are hiring immediate joiners for the International Voice Process-Customer Support role.

This opportunity is ideal for Experienced candidates who have minimum of 6months-2years experience in Complete Voice Support and passionate about customer service and have strong English communication skills.

Key Responsibilities:

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Eligibility Criteria:

• Looking for people who have minimum of 6 months-3 years of exp in complete voice support.
• Other domain experience will not be considered as a experience.
• Excellent verbal and written communication skills in English
• Good articulation and problem-solving skills
• Customer-focused attitude with a willingness to learn

Note: Freshers are not eligible to apply

Shift & Work Details:

• 5-day work week with rotational shifts, rotational offs. (WFO)
• Predominantly night shifts
• Two-way cab facility provided (up to 25 km radius based on shift timing)

Compensation CTC: 3.00LPA to 3.5LPA (varies based on candidates experience & their previous CTC)

Work Location: Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station

(Note: Looking for people who can join us by July 28th)

Selection Process

1. HR Interview

2.SD Panel Interview

3.Voice Assessment

How to Apply - Interested candidates can apply via Naukri or share their resume to

" Sarath - [phone removed]" - [email removed]

(Mention "Sarath HR" on top of your resume as reference)

Disclaimer: Sutherland never asks for payment or favors in exchange for job opportunities. Report suspicious activity to [email removed].