Hiring For L1 &L2 Technical Support NEED GOOD Communication Skills

Job description

Hi

We are hiring for Technical support (only experienced from technical support with good communication skills)

Exp - 1 to 2yrs Salary - 32k take home fixed(Not Negotiable)

Exp - 2 yrs and above Salary - 42 k take home fixed (Not Negotiable)

Should be flexible to night shifts(no day shifts)

5 days working a week and 2 days week off Fixed week offs on Saturday and Sunday

Free two way cab provided(*25 km radius)

Work from office only.

NOTE - Immediate Joiners only

Work Location - Ramanujan IT city,Taramani,chennai

If interested kindly share your updated resume to the below WhatsApp number - kindly no calls - Pavithra ([phone removed])

Key responsibilities

• Ability to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way; you treat customer problems like your own.
• Ability to make sound decisions quickly and efficiently.
• Experience with troubleshooting and resolving QoS (Quality of Service) issues, including escalations to third parties.
• Strong knowledge of RESTful APIs with the ability to understand and troubleshoot issues with cloud solutions.
• skiled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.

Foundever does not charge candidate any fee for application