Hiring For L1- International Technical Voice Process

Job descriptionGreetings from Sutherland!

We are hiring immediate joiners for the International Voice Process-Customer Support role. This opportunity is ideal for Experienced candidates who have minimum of 6months-2years experience in Complete Voice Support and passionate about customer service and have strong English communication skills. (Mention "Sarath - [phone removed]" on top of your resume as reference)

Key Responsibilities:

Handle inbound international customer calls

Provide technical support and issue resolution

Deliver high-quality customer service

Maintain accurate customer interaction records

Eligibility Criteria:

Looking for people who have minimum of 6 months-3 years of exp in complete voice support.

Other domain experience will not be considered as a experience.

Excellent verbal and written communication skills in English

Good articulation and problem-solving skills

Customer-focused attitude with a willingness to learn

Note: Freshers are also eligible to apply

Shift & Work Details:

5-day work week with rotational shifts, rotational offs. (WFO)

Predominantly night shifts

Two-way cab facility provided (up to 25 km radius based on shift timing)

Compensation CTC:

3.00LPA to 4LPA (varies based on candidates experience & their previous CTC)

Work Location: Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station

(Note: Looking for people who can join us by September 23rd)

Selection Process

1. HR Interview

2.SD Panel Interview

3.Voice Assessment

How to Apply - Interested candidates can apply via Naukri or share their resume to" Sarath - [phone removed]" (Mention "Sarath HR" on top of your resume as reference)

Disclaimer: Sutherland never asks for payment or favors in exchange for job opportunities. Report suspicious activity to [email removed].