Hiring For International Voice

Job Description International Voice Process

Job Title: Process Associate
Department: Customer Service
Employment Type: Full-time
Work Location: Bengaluru

Job Summary

We are looking for experienced and customer-focused International Voice Process Executives to join our team. Candidates must have a minimum of 1 year of relevant International Voice BPO experience and possess excellent communication and customer-handling skills.

Key Responsibilities

• Handle inbound and/or outbound calls from international customers.
• Provide professional and effective customer support.
• Understand customer concerns and provide appropriate solutions.
• Maintain high standards of communication and customer service.
• Handle customer queries, complaints, and requests efficiently.
• Document customer interactions accurately in the system.
• Achieve defined productivity, quality, and customer satisfaction targets.
• Follow company policies, process guidelines, and compliance requirements.

Required Skills

• Minimum 1 year of International Voice BPO experience is mandatory.
• Excellent verbal communication skills in English.
• Strong customer-handling and interpersonal skills.
• Good listening and problem-solving abilities.
• Comfortable working in a target-driven environment.
• Basic computer and MS Office knowledge.
• Ability to work in rotational shifts, if required.

Educational Qualification

• Minimum 12th Pass / Graduate.
• Candidates with relevant International Voice BPO experience will be preferred.

Perks & Benefits

Free Cab Facility
Fixed Saturday & Sunday Off
Stable career opportunity
Growth and development opportunities
Supportive work environment

Eligibility

• Experience: Minimum 1 year in International Voice Process Mandatory
• Communication: Excellent English communication skills
• Availability: Immediate joiners / candidates with short notice period preferred

Important: Please apply only if you have relevant International Voice BPO experience. Candidates without prior International Voice experience will not be considered for this position.

Interested candidates can share your updated resume on [email removed] or Contact : [phone removed] / [phone removed]