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    Job · 18126038

    IntouchCX logo

    Hiring For International Voice process

    IntouchCX · Hyderabad · onsite · Posted 35d ago

    ₹2.0L - ₹4.0L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Description:
    We are hiring experienced candidates for an International Voice Process role. C1-level communication skills with excellent spoken English.


    Key Responsibilities

    • Handle inbound and outbound customer interactions professionally.
    • Resolve customer queries and provide appropriate solutions.
    • Maintain high standards of customer service and customer satisfaction.
    • Follow process guidelines and quality standards.
    • Document customer interactions accurately in the system.

    Eligibility Criteria

    • Freshers are not eligible.
    • Minimum 6 months of experience in an International Voice Process or semi voice is mandatory .
    • C1-level communication skills in English (verbal and written).
    • Strong customer-handling and problem-solving abilities.
    • Comfortable working in rotational shifts, including night shifts if required.
    • Basic computer knowledge and typing skills.

    Benefits

    • Competitive salary package.
    • Two-way cab facility within the hiring radius.
    • Opportunity to work in a dynamic and professional environment.
    • Career growth and learning opportunities.

    Work Location

    • Hyderabad Raheja Mindspace

    Contact Details

    • Name: Naaz
    • Phone: [phone removed]
    • Email: [email removed]

    Note:

    • Candidates are requested to mention HR Naaz when they scan the QR code at the office.
    • Candidates should also mention HR Naaz on top of their resume.

    Disclaimer: IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels. If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.

    Sourced from naukri

    Skills

    Semi VoiceInternational CallingUs Voice ProcessUS ProcessInternational Voice ProcessInternational BPOUs Callingvoice processVoice SupportBlended Process

    About IntouchCX

    IntouchCX logo

    IntouchCX

    BPO

    3.3k+

    employees

    2001

    25 years old

    Winnipeg, Manitoba

    Canada

    ₹2L – ₹4L PA

    This role

    About

    We have built a culture around our people. By empowering our team members, we exceed your customers' expectations. A win for you is a win for us. Our solutions deliver unmatched customer experiences and actionable insights while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. Our 10 Things are the guiding principles that challenge us to lead with purpose and drive. They inform every team member, of every solution and every goal. As a company and as individuals, we know our ‘why’ and are driven to achieve it every day. It’s what helps us go above and beyond to guide our clients and each other. While we have bold growth goals, we’ll never sacrifice the thing that makes us who we are: our soul. It continues to shape our culture and partnerships. We work in a dynamic, ever-changing environment. We work with purpose and seize opportunities to set new industry standards.

    Industries

    BPOBPO/KPO

    Employees rate it well for

    Senior Management277Salary270Job Security173Work Environment147Work Culture113

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