Hiring For International voice process| Hyderabad/PUNE
Spine Technologies · Hyderabad · onsite · Posted 43d ago
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About this role
ASSOCIATE CUSTOMER SUPPORT VERIZON VOICE PROCESS
Locations: Hyderabad Hitech City | Pune Hinjewadi
Experience: Minimum 1 Year
Process: International Voice / Customer Support
Employment Type: Full Time, Permanent
JOB DESCRIPTION
We are hiring experienced Customer Support Associates for a reputed Verizon Voice Process in Hyderabad and Pune.
If you already have experience in a voice process and are looking for a better package, reputed process, convenient location, and career growth, this opportunity is for you.
SALARY
Hyderabad: Up to 4.3 LPA
Pune: Up to 4.9 LPA
Both-side cab facility available
ELIGIBILITY
- Minimum 1 year of Voice Process / Customer Support experience
- Excellent English communication skills
- Strong customer-handling and problem-solving skills
- Confident verbal communication
- Candidates with international voice experience preferred
- Immediate Joiners Only
- Candidates currently serving notice period or with a joining date several weeks later may not be considered
KEY RESPONSIBILITIES
- Handle customer queries through voice calls
- Provide accurate and professional customer support
- Understand customer concerns and provide appropriate resolutions
- Maintain quality and communication standards
- Handle escalations professionally
- Achieve process and customer service targets
SELECTION PROCESS
Round 1: Operations Round Virtual / Face-to-Face
Round 2: Versant / SHL – Face-to-Face Mandatory
WHY JOIN?
- Attractive salary package
- Reputed international voice process
- Hyderabad Hitech City / Pune Hinjewadi location
- Both-side cab facility
- Immediate joining opportunity
- Opportunity to build your career in a global customer support process
CANDIDATE PROFILE
Role: Associate Customer Support
Process: Verizon Voice Process
Industry: BPM / BPO
Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Employment Type: Full Time, Permanent
Education: Graduation Not Required
Interested candidates can share their updated resume and apply immediately.
Contact- [phone removed](Divya) HR
Keywords: Customer Support, Customer Service, Voice Process, International Voice Process, International BPO, BPO, Call Center, Customer Care, Voice Support, Verizon Process, Associate Customer Support, Hyderabad Jobs, Hitech City Jobs, Pune Jobs, Hinjewadi Jobs, Immediate Joiners, Customer Service Executive, Voice Process Jobs.
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About Spine Technologies
Spine Technologies
Emerging Technologies
bombay, maharashtra
India
₹3.4L PA avg
Avg at Spine Technologies
₹2L – ₹5L PA
This role
About
Location
Hyderabad Hitech City & Erramanzil
Job Type
Full-Time | Work From Office
Job Description
We are hiring Customer Support Executives (Voice Process) for International and Domestic processes. If you have strong communication skills and a customer-first mindset, this is an excellent opportunity to build a long-term career with attractive salary packages above market standards.
Key Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve customer queries related to services, billing, or support
- Ensure high levels of customer satisfaction
- Maintain accurate call logs and customer records
- Follow communication scripts and quality guidelines
Eligibility Criteria
- Excellent communication skills (English mandatory; Hindi/Telugu preferred for domestic process)
- Minimum 12th pass / Any Graduate / Undergraduates can apply
- Freshers and experienced candidates are welcome
- Willingness to work in rotational shifts (for international process)
- Customer-oriented attitude with problem-solving skills
Salary & Benefits
- (Above Market Standard)
- Performance-based incentives & night shift allowances
- Paid training & growth opportunities
- PF, ESI & statutory benefits
- Fast career progression & internal promotions
Shift Details
- Domestic Process: Day Shifts
- International Process: Rotational / Night Shifts (2-way cab available*)
Why Join Us?
- Attractive compensation compared to industry standards
- Stable process with long-term growth
- Professional work environment
- Immediate joining opportunities
Industries
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