Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 20543946

    HYDERABAD · FULLTIME

    Hiring For International Voice Process | Foundever | Hyd

    Sitel

    Sitel

    Hyderabad · onsite · Posted 12d ago

    Sourced fromNaukri
    ₹50.0K - ₹3.0L PA0–2 yrsfulltimeHyderabad

    Your match

    ?

    Sign in to see your match score, skill gaps & tailored resume.

    Section · 01

    About this role

    Job Title: International Voice Process.


    Location :- Hyderabad


    Shift: Night Shifts (Rotational Shifts)


    Salary: Fresher's And Experience


    Job Description: We are looking for dedicated individuals to join our team as International voice process as an Customer Support Executives with Excellent communication.


    Eligibility Criteria:

    • Fresher or any BPO related experience. (10+2 undergraduates can apply)
    • Excellent verbal communication skills in English.
    • Ability to work night shifts.
    • Work from office.

    Key Responsibilities:


    • Responding promptly to customer inquiries.
    • Troubleshooting and resolving product issues and concerns.
    • Ensuring customer satisfaction and providing professional customer support.
    • Handle international customer calls, emails, and chats with a focus on providing excellent customer service.
    • Resolve customer queries related to products/services offered by the company.
    • Work in an international call center environment with exposure to diverse cultures and time zones.
    • Develop strong communication skills to effectively handle complex customer issues.
    • Meet performance targets set by the organization.

    Perks and benefits:-


    • Performance-based Monthly & quarterly incentives.
    • Health insurance and other benefits.
    • Two-way transportation

    If you meet the above criteria and are eager to be part of a dynamic team, please send your resume via WhatsApp or call at


    HR Avani

    [phone removed]



    Sourced from naukri

    Let the agent run this one for you.

    Tailored resume, auto-apply, and referral lookup — in under 2 minutes.

    Section · 02

    Skills

    International VoiceCustomer SupportUs Voice ProcessInternational Call CenterInternational BPOVoice SupportBpo Voice

    Section · Company

    About Foundever

    Sitel

    Sitel

    BPO

    5.9k+

    employees

    1985

    41 years old

    Mumbai, Maharashtra

    India

    ₹3.4L PA avg

    Avg at Foundever

    ₹50K – ₹3L PA

    This role

    About

    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital

    Industries

    BPO

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    2.4

    Work-life

    2.6

    Employees rate it well for

    Job Security35Overall Company35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Job search guides

    • All 345 Customer Support jobs in Hyderabad
    • Auto-apply to jobs like this
    • Tailor your resume for this role
    • Naukri auto-apply, explained
    • How to find a job in India, fast