Hiring For International Customer Support- Voice

Job Title: International Customer Support Representatives- Voice

Location: Hyderabad

Experience: 1 - 6 Years Experience in International Customer service Employment Type: Full-Time

Shift: Night Shift / Rotational Night Shift

Salary: 3.5-5LPA

Job Description

Copart is hiring Customer Support Representatives for the International Voice Process. We are looking for enthusiastic and customer-focused professionals who can provide exceptional support through calls and emails while ensuring high customer satisfaction.

Key Responsibilities:

• Handle inbound customer calls professionally
• Provide support related to services, vehicle pick-up, payments, and customer queries
• Respond to customer emails with accurate information
• Ensure quality standards and communication protocols are maintained
• Maintain discipline, productivity, and customer-centric approach
• Deliver positive customer experience in every interaction

Ideal Candidate:

• Team Player Need to be flexible and dynamic. Always ready to take up additional responsibilities.
• Talented Need to have good and easy-going personality who can easily connect with others. Being a quick learner is an advantage.
• Innovative Out-of-box thinker with a go getter attitude.
• Positive thinker Self motivated and positive thinker.

Required Skills

• Excellent verbal and written English communication
• Strong analytical and interpersonal skills
• Good understanding of call and email etiquettes
• Basic computer knowledge
• Familiarity with MS Office and Outlook
• Patience and customer-handling skills
• Disciplined and process-oriented approach

Eligibility

• Any Graduate / Undergraduate
• Minimum 1 year experience in international voice process

Perks & Benefits

• Shift Allowance
• Internet Allowance
• 2 Way Cab facility
• Free Meals

Interested candidate can Reach out to below mentioned HR

HR Divya

Phone: [phone removed]

Email: [email removed] or

HR Ram Prakash

Phone: [phone removed]

Email: [email removed]