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    Job · 20048878

    Moon SEZ Consultants logo

    Hiring For International Customer Service | VOICE Process#EASY Select

    Moon SEZ Consultants · Pune · onsite · Posted 21d ago

    ₹1.5L - ₹3.8L PA0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    INTERNATIONAL CUSTOMER SERVICE | VOICE PROCESS


    Job Role: International Voice Process

    Experience: Freshers & Experienced

    Hiring: Immediate

    Locations: Viman Nagar | Magarpatta | Yerwada | Hinjewadi, Pune
    CTC: 3 LPA 5 LPA


    Job Responsibilities

    • Manage inbound and outbound calls from international customers.
    • Understand and resolve customer concerns effectively.
    • Provide correct and complete information to customers.
    • Maintain professional communication and service standards.
    • Escalate unresolved or complex issues when necessary.
    • Work according to rotational/night shift requirements.

    Candidate Requirements


    • Strong English communication skills, both verbal and written.
    • Ability to communicate confidently with international customers.
    • Comfortable working in an international BPO environment.
    • Willing to work in rotational/night shifts.
    • Strong interpersonal and problem-solving abilities.
    • Immediate joiners are preferred.
    • Freshers can apply.

    WP/DIRECT CALL - HR .NASEEMA- [phone removed]


    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceCustomer SupportFluent EnglishEmail ProcessFresher HiringInternational Voice ProcessCommunication SkillsInternational BPOnon voice processCustomer Operationsback officevoice processChat ProcessVoice SupportBlended Process

    About Moon SEZ Consultants

    Moon SEZ Consultants logo

    Moon SEZ Consultants

    Financial Services

    125

    employees

    Pune

    IN

    ₹2.5L PA avg

    Avg at Moon SEZ Consultants

    ₹1.5L – ₹3.8L PA

    This role

    About

    Head Office :Office No.310, 311 and 312, Pride Purple Sqaure,Kalewadi Phata,Wakad, Pune -411057
    Contact Details-02067916565

    Industries

    Financial Services

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.7

    Career growth

    3.4

    Work-life

    3.4

    Employees rate it well for

    Company Culture35Job Security35

    Find them on

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    Hiring For International Customer Service | VOICE Process#EASY Select · waiting for your command