Hiring For GOLD LOAN in Charkhi Dadri

Hiring for GOLD LOAN in CHARKHI DADRI !!

Designation: Gold Valuer - Gold Loans

Key Responsibilities -

• Attending to walk-in customers, addressing queries about the gold loan process and schemes offered.
• Conducting gold valuations and identifying gold purity accurately.
• Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure.
• Managing cash (system & physical) during loan disbursals, interest collection, and loan closures.
• Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & Loan Closure.
• Maintain branch registers as per the guidelines Key / Cash / Packet Movements, Staff & Customer Visits etc.
• Ensuring proper collection and storage of customer KYC documents.
• Following up with customers for timely collection of interest and principal payments.
• Providing good customer service at every step ie while pledging, releasing, or making interest payments.

Desired Candidate Profile -

• Prior Gold valuation experience of 1 Year is a must.

In summary, the Gold Valuer is responsible for the end-to-end transaction process for gold loans - from valuation to disbursal to closure, along with customer service.

Designation: SRO - Gold Loans

Key Responsibilities -

• Responsible to acquire New Customers for generating Gold Loan business and for other cross sell products.
• Participate in field-marketing activities to improve the brand visibility of Capri Gold Loan branch in the catchment areas and generate leads of prospective customers.
• Drive & ensure continuous customer engagement through various channels.
• Maintaining quality portfolio by tracking & controlling ROI.
• Provide after sales service to existing customers and obtain references from them to increase customer base.
• Strong follow up on interest collections to keep NPAs (non-performing assets) under control.

Desired Candidate Profile -

• Candidates with minimum 2 Years of sales experience in Banking & Financial Services can apply for the role.
• Gold Loan experience will be preferred.

In summary, the role focuses heavily on sales - acquiring new customers, engaging with existing ones, ensuring portfolio quality, and collecting payments to minimize defaults. Brand building through field marketing is also a key component.

Interested candidates can share their resume on -
[email removed] | [phone removed]

[email removed] | [phone removed]