Hiring For Gold Loan Across Delhi

Hiring for Gold Loans across Delhi

Rani Bagh - Shakurpur | Sabzi Mandi | Karol Bagh | Patel Nagar | Sadar Bazar

Designation : Branch Manager

Key Responsibilities -

• Responsible for business growth, new customer acquisition, customer service, overall branch operations & compliance.
• Drives field marketing and continuous customer acquisition & engagement in catchment area to meet branch targets for gold loans and other financial products
• Maintains portfolio quality by tracking gold quality and ROI.
• Ensures valuation, process compliance, timely system approvals for loans.
• Coordinates with audit teams; maintains registers and displays
• Follows up on interest collections to control NPAs; handles auctions.
• Monitors team's activities across gold loans, cash, documents, leads generated and new customer acquisition.
• Coaches, mentors and trains team; provides timely feedback and motivation.
• Maintains branch infrastructure and hygiene standards.

Desired Candidate Profile -

• Candidate with minimum 5 Years of experience in Banking & Financial services can be looked at for the role.
• Prior Gold Loan & Team Handling experience will be preferred.

Designation: ABM/Gold Valuer - Gold Loans

Key Responsibilities -

• Attending to walk-in customers, addressing queries about the gold loan process and schemes offered.
• Conducting gold valuations and identifying gold purity accurately.
• Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure.
• Managing cash (system & physical) during loan disbursals, interest collection, and loan closures.
• Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & Loan Closure.
• Maintain branch registers as per the guidelines Key / Cash / Packet Movements, Staff & Customer Visits etc.
• Ensuring proper collection and storage of customer KYC documents.
• Following up with customers for timely collection of interest and principal payments.
• Providing good customer service at every step ie while pledging, releasing, or making interest payments.

Desired Candidate Profile -

• Prior Gold valuation experience of 1 Year is a must.

In summary, the Gold Valuer is responsible for the end-to-end transaction process for gold loans - from valuation to disbursal to closure, along with customer service

Interested candidates can share their CVs at [email removed] | [phone removed]