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    Job · 13754449

    Wissen Infotech logo

    Hiring For Global Service Desk : Hyderabad only

    Wissen Infotech · Hyderabad · onsite · Posted 58d ago

    Undisclosed1–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Responsibilities

    Minimum 1-2yrs +Windows 10/11 troubleshooting and basic Windows administration.

    Microsoft 365 and Outlook troubleshooting.

    Active Directory fundamentals.

    Basic networking concepts.

    VPN and remote-access troubleshooting.

    ITSM/ticketing tools such as ServiceNow, Jira.

    Basic understanding of cybersecurity

    Strong troubleshooting and analytical skills.

    Good verbal and written communication.

    Customer-service-oriented approach.

    Ability to work effectively under pressure in a high-volume service desk environment.

    Strong ticket documentation

    We are only looking for immediate joiners with Notice Period from 15days- 30days.

    If you are interested do share your updated CV at [email removed]

    Sourced from naukri

    Skills

    Technical SupportTroubleshootingTechnical Helpdeskitsm toolsIT Service DeskGlobal Service DeskIT HelpdeskIT Support

    About Wissen Infotech

    Wissen Infotech logo

    Wissen Infotech

    IT Services & Consulting

    2.0k+

    employees

    2000

    26 years old

    Hyderabad / Secunderabad, Telangana

    IN

    ₹10.2L PA avg

    Avg at Wissen Infotech

    About

    Wissen Infotech is one of the best technology consultancy in India.

    Industries

    IT Services & ConsultingAnalytics & KPO

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    2.0

    Career growth

    2.2

    Work-life

    2.5

    Employees rate it well for

    Work-Life Balance36Overall Company36

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Hiring For Global Service Desk : Hyderabad only · waiting for your command