Hiring For Front desk cum Admin role

Overview: We are seeking The Front Desk & Admin Executive serves as the first point of contact for visitors, clients, and employees while ensuring the smooth functioning of day-to-day administrative operations. The role requires excellent communication, strong organizational skills, and the ability to efficiently manage front office responsibilities along with administrative support functions.

Qualifications Required:

• Bachelor's degree in any discipline.
• 25 years of experience in Front Office, Administration, or Reception roles.
• Experience in corporate offices, real estate, hospitality, or any service industries is preferred.
• Excellent verbal and written communication skills in English (additional languages, such as Hindi or regional languages, are a plus).
• A well-groomed, professional appearance and the ability to maintain a positive image for the company and customer service orientation.
• Strong interpersonal and coordination skills with Good organizational and time management abilities.
• Proficiency in Google Sheets & Microsoft Office Suite.
• Excellent multitasking and time-management skills, with the ability to handle various administrative tasks efficiently.
• Proactive in identifying and solving client or administrative issues, ensuring smooth office operations.

Key Responsibilities:

1. Front Office Management

• Greet and welcome visitors, clients, and candidates in a professional and courteous manner.
• A friendly and approachable demeanour, with the ability to handle various personalities and situations.
• Well-groomed, professional appearance with attention to personal presentation.
• Manage the reception area to ensure a clean, organized, and welcoming environment.
• Maintain visitor records as per company policy.
• Coordinate meeting room bookings and ensure rooms are prepared for meetings.
• Receive, sort, and distribute courier deliveries, parcels, and official correspondence.
• Coordinate with Office Boys for proper guest management.

1. Administrative Responsibilities

• Manage office supplies, stationery, pantry stock, and other administrative inventory.
• Coordinate with vendors for housekeeping, security, maintenance, courier, and office-related services.
• Raise purchase requisitions and maintain records of administrative expenses and invoices.
• Ensure proper functioning of office equipment such as printers, scanners, and photocopiers by coordinating with service providers.
• Maintain office files, records, and important administrative documents.
• Support travel bookings, accommodation arrangements, and logistics whenever required.
• Assist in organizing company meetings, events, employee engagement activities, and celebrations.
• Monitor office cleanliness and coordinate with housekeeping for upkeep of office premises.
• Ensure compliance with office policies and safety procedures.
• Maintain Google sheets and updating data.

1. Phone and Email Communication:

• Handle incoming calls, emails, and inquiries, providing timely and accurate information regarding services.
• Coordinating with developers who visit office.
• Support in IT related tasks (Phones & Laptops updates)

1. Coordination & Support

• Provide administrative assistance to HR, Accounts, IT, Sales and other departments as required.
• Support onboarding formalities by coordinating visitor access, workstation readiness, and document collection.
• Check & Maintain attendance of employees.
• Handle miscellaneous administrative tasks assigned by management.
• Assist the HR department in maintaining employee records or handling recruitment inquiries when necessary.

Key Performance Indicators (KPIs)

• Professional visitor and customer handling.
• Timely call management and communication.
• Efficient office administration, Facility and inventory management.
• Vendor coordination and service quality.
• Accuracy of records and documentation.
• Timely completion of assigned administrative tasks.
• Employee and visitor satisfaction with front office services.

Benefits to employees:

• Provident Fund (If Applicable)
• Paid Leaves + Festival Holidays
• Medical Insurance + Personal Accident Insurance
• Maternity and Paternity leaves
• Annual Diwali Bonus
• Monthly, and Quarterly Rewards to best-performing employees