Hiring for Freshers

Job Title

Customer Service Executive

Department/Function: Customer Experience

Job Purpose:

As a Customer Service Executive Inbound at Calls, you'll be the digital face of our brand—responding to customer calls with speed, accuracy, and empathy. If you love working behind the scenes to deliver seamless service and want to kickstart your career in a fast-growing environment, this role is your perfect launchpad.

Roles & Responsibilities:

Handle customer queries received via email.

Ensure responses are sent within 24 hours.

Maintain service quality and accuracy in communication.

Collaborate effectively with internal and external stakeholders.

Manage challenging situations with professionalism and empathy.

Support initiatives to improve service delivery and customer satisfaction.

Excellent written and verbal communication skills.

Proficient in typing and MS Office tools.

Ability to work under pressure and go the extra mile.

Additional Benifits

* 6days of Working

* Day Shift

Rotational Weekoffs

Location:Hitechcity

Thanks & Regards

HR Chandhana

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