Hiring For Freshers Bcom/BBA/Bsc/BCA-Voice Hindi-Income Tax @Mysore

Hiring for Freshers Bcom/BBA/BCA/Bsc for Voice Process Hindi from Batch 2024(No experience) @Mysore

Job Description::

• Education: Minimum 15 years of full-time education (Mandatory)
• Educational Background: Bcom/BBA/BCA/Bsc
• Pass-out Years: 2023 / 2024/ 2025/2026 only
• Shift: Day shift
• Process: Voice Income Tax Process
• Languages:
• Mandatory: Hindi & English
• Additional (preferred): Telugu, Tamil
• Communication: Basic communication skills required
• Work Mode: Work from Office only
• Location: Mysore

Roles & Responsibilities:

• Candidate needs to have 15 years of full-time education

. Proficient with basic computer knowledge

.Handle customer interactions professionally and courteously across voice and non-voice channels

• Excellent website research & navigation skills
• Should be good in reading/understanding/interpretation of the content.
• Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational)
• Excellent verbal, written communication, interpretation, and active listening skills
• Should have good command over English Grammar and Fluency in English
• Should be able to manage outbound calls in a timely manner following the scripts when handling different subjects/scenarios
• Ability to quickly and efficiently assimilate process knowledge
• Effective probing & analyzing skills and capable of doing a multi-tasking of voice & data entry
• No long leave in plan for at least next 1 year
• Work will be from office only ( No WFH)

Regards,

Infosys BPM