Hiring For Fresher - Voice and Non voice process

Role & responsibilities

Position: Insurance Claims Associate / Claims Processing Executive (Fresher)

Experience: 0-1 Year (Freshers can apply)
Qualification: Any Graduate (B.Com, BBA, BA, B.Sc, MBA preferred)

• Review and process insurance claim requests as per company guidelines.
• Verify claim-related documents for completeness and accuracy.
• Coordinate with customers, hospitals, agents, and internal teams regarding claim status.
• Update claim details in the system and maintain accurate records.
• Follow up on pending documents and resolve claim-related queries.
• Ensure claims are processed within defined turnaround time (TAT).
• Support the team in claim investigations and audits when required.
• Adhere to company policies, compliance standards, and quality guidelines.
• Generate and maintain claim reports and MIS data.

Preferred candidate profile

• Fresh graduates looking to start a career in Insurance Operations.
• Candidates with internships or certifications in insurance will have an added advantage.
• Flexible to work in a fast-paced operational environment.

Key Competencies

• Customer Focus
• Attention to Detail
• Documentation & Record Management
• Time Management
• Team Collaboration