Hiring For Field Collection
Startek · Ahmedabad · onsite · Posted 64d ago
Not disclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities
- Manage debt recovery through effective communication with customers over phone calls, emails, and field visits.
- Identify potential issues and escalate them to senior team members or supervisors for resolution.
- Meet daily/weekly targets set by the organization while ensuring high levels of customer satisfaction.
- Collaborate with internal teams to resolve complex cases and improve overall collection efficiency.
Sourced from foundit
Skills
Target AchievementDebt RecoveryCollectionsEscalation Management
About Startek
Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
Employee ratings
9,497 reviews
3.0/ 5
Culture
2.9
Career growth
2.5
Work-life
2.9
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