Hiring For Experienced Process Coach-RCM Operation@ Technopark

Role & responsibilities

• Conduct engaging training and coaching sessions for new hires and existing employees on RCM processes, tools, and best practices.
  
• Design, develop, and update training materials, process documents, and assessments.
  
• Evaluate training effectiveness and gather feedback for continuous improvement.
  
• Collaborate with operations and quality teams to identify training needs, skill gaps, and coaching opportunities.
  
• Provide ongoing floor support for process clarifications and performance enhancement.
  
• Maintain accurate training and coaching records and performance reports.
  

Preferred candidate profile

• Minimum 4+ years of experience in end-to-end Revenue Cycle Management (US Healthcare).
  
• Strong knowledge in billing, payment posting, denial management, and AR follow-up.
  
• Excellent communication, coaching, and presentation skills.
  
• Ability to manage multiple batches and deliver impactful coaching/training sessions.
  
• Prior experience as a Process Coach or RCM Trainer is highly preferred

Contact details:

Nikitha Isaac V S-Senior HR Specialist

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Kindly share your resume to this number via whatsapp.