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    Job · 21224688

    CHENNAI · FULLTIME

    Hiring For Experience Customer Support WITH FIXED WEEK OFFS SAT&Sunday

    Sitel

    Sitel

    Chennai · onsite · Posted 5d ago

    Sourced fromNaukri
    ₹3.5L - ₹4.0L PA1–5 yrsfulltimeChennai

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    Section · 01

    About this role

    Hi,


    Please read the Job description and required skills, if interested pls share your resume to this WhatsApp number - HR- [phone removed]


    Who is Eligible:


    1) Only experienced 6 months & above in customer support

    2) Should be have excellent communication skills

    3) Should be an immediate joiner

    4) Should be flexible to work in the below shifts only


    Shift 1 5.30pm to 2.30am(Fixed week off on Saturday & Sunday)

    Shift 2 8.30pm to 5.30am(Fixed week off on Saturday & Sunday)


    Salary : ( Not negotiable)


    6 months to 1yr 24k take home per month + Rs 2500 performance bonus + Free transport pick up and drop


    1yr & above 26k take home Per

    month + Rs 2500 performance bonus + Free transport pick up and drop


    Key Responsibilities:


    • Answer inbound calls within guidelines established by the client and call center management. Ensure the delivery of a quality customer experience on each transaction
    • Ensure that all complaints are recognized, recorded, confirmed and solved effectively.
    • Recognize and promote additional products and services to the customers, in line with their needs and requirements and as directed.

    "Foundever does not charge candidate any fee for application"

    Sourced from naukri

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    Section · 02

    Skills

    Semi VoiceCustomer SupportFluent EnglishUs Voice ProcessInternational Call CenterInternational Voice ProcessInternational BPOUs Callingvoice processInbound Voice ProcessVoice SupportBpo VoiceCommunicative EnglishGood communication skills

    Section · Company

    About Foundever

    Sitel

    Sitel

    BPO

    5.9k+

    employees

    1985

    41 years old

    Mumbai, Maharashtra

    India

    ₹3.4L PA avg

    Avg at Foundever

    ₹3.5L – ₹4L PA

    This role

    About

    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital

    Industries

    BPO

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    2.4

    Work-life

    2.6

    Employees rate it well for

    Job Security35Overall Company35

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