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    Job · 21385555

    MUMBAI · FULLTIME

    Hiring For Email & Voice Process

    Tech Mahindra

    Tech Mahindra

    Mumbai · onsite · Posted 3d ago

    Sourced fromNaukri
    ₹2.2L - ₹4.2L PA0–5 yrsfulltimeMumbai

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    Section · 01

    About this role

    MAHINDRA HOLIDAYS IS HIRING!

    Location: Chandivali
    Travel Process
    LOB: EMAIL & VOICE

    Experience: Minimum 6 Months
    Excellent English Communication
    Age: Up to 35 Years
    5 Days Working | 2 Rotational Week Offs

    Shift Window
    Male: 8 AM 12 AM
    Female: 7 AM 8 PM

    VOICE In-Hand
    • 612 Months: 19K
    • 12+ Months: 22K
    • 24+ Months: 23K

    EMAIL In-Hand
    • 612 Months: Up to 24K
    • 1224 Months: Up to 26K
    • 24+ Months: Up to 28K


    Roles :-


    • Handle customer queries through Calls and Emails in a professional manner.
    • Resolve customer concerns, complaints, and service requests within defined timelines.
    • Provide accurate information about products, services, bookings, and offers.
    • Maintain high standards of customer satisfaction and service quality.
    • Respond to customer emails with clear, accurate, and professional communication

      Chandivali | Immediate Hiring

      Contact: KAJAL [phone removed]

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    Section · 02

    Skills

    Customer ServiceEmail CommunicationEmail ProcessQuery ManagementEmail SupportemailEmail WritingEmail ManagementQuery ResolutioninboundEmail HandlingCalls HandlingChat SupportBlended Process

    Section · Company

    About Tech Mahindra

    Tech Mahindra

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹2.3L – ₹4.3L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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