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    Job · 19227246

    Sitel logo

    Hiring For Customer Support MORE THAN 2 YRS PLUS EXP Needed Salary-30K

    Sitel · Chennai · onsite · Posted 27d ago

    ₹4.0L - ₹4.8L PA2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi,


    We are hiring for Technical customer support(only experienced from technical support or customer support preferred with good

    communication skills)


    Exp - 2yrs and above Salary - 30k take home plus Rs 3000

    Performance bonus (salary not negotiable)


    Should be flexible to work for complete rotational nights shifts and rotational weekends


    Free two way cab provided(*25 km radius)


    Work from office only.


    NOTE - Immediate Joiners only


    Work Location - Ramanujam IT city,Taramani,chennai


    If Interested kindly share your updated resume to the below whatsapp number - HR - Lakshmi - [phone removed]


    KEY RESPONSIBILITIES


    • Ability to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way; you treat customer problems like your own.
    • Ability to make sound decisions quickly and efficiently.
    • Experience with troubleshooting and resolving QoS (Quality of Service) issues, including escalations to third parties.
    • Strong knowledge of RESTful APIs with the ability to understand and troubleshoot issues with cloud solutions.
    • skiled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.

    Foundever does not charge candidate any fee for application


    Sourced from naukri

    Skills

    Semi VoiceInternational CallingCustomer SupportUs Voice ProcessInternational Call CenterInternational Voice ProcessInternational BPOUs CallingVoice SupportTechnical Voice ProcessBlended Process

    About Foundever

    Sitel logo

    Sitel

    BPO

    5.9k+

    employees

    1985

    41 years old

    Mumbai, Maharashtra

    India

    ₹3.4L PA avg

    Avg at Foundever

    ₹4L – ₹4.8L PA

    This role

    About

    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital

    Industries

    BPO

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    2.4

    Work-life

    2.6

    Employees rate it well for

    Job Security35Overall Company35

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    Hiring For Customer Support MORE THAN 2 YRS PLUS EXP Needed Salary-30K · waiting for your command