WT
Hiring For Customer Support Executive
Witbloom Training Placement · Bhopal · onsite · Posted 64d ago
Not disclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role Overview
We are hiring dynamic and customer-focused individuals for our Voice & Chat Process team. As a Customer Support Executive, you will be the first point of contact for customers via phone and chat, helping resolve their queries efficiently and ensuring high customer satisfaction.
Key Responsibilities
- Handle customer interactions via voice and chat channels professionally
- Resolve queries related to products, services, or policies
- Ensure customer satisfaction through prompt and effective responses
- Maintain accurate records of customer interactions
- Follow communication scripts, guidelines, and procedures
- Escalate unresolved issues to the appropriate internal teams
Eligibility Criteria
- Graduate in any stream (mandatory)
- Excellent verbal and written communication skills in English
- Comfortable with rotational shifts and 5-day work week
- Immediate joiners preferred
Sourced from foundit
Skills
Customer Servicecrm softwareProblem SolvingTroubleshootingCommunication Skillstime managementData Entry