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    Job · 20976677

    JAIPUR · FULLTIME

    Hiring For Customer Service - Jaipur

    Vertex Cosmos

    Vertex Cosmos

    Jaipur · onsite · Posted 9d ago

    Sourced fromNaukri
    ₹3.5L - ₹3.8L PA0–6 yrsfulltimeJaipur

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    Section · 01

    About this role

    Hiring: Customer Support Executive | International E-commerce Process (Jaipur)

    Join Our Global Customer Support Team!

    Are you passionate about helping customers and confident in communicating with international clients? Heres your chance to build a rewarding career in a fast-growing international e-commerce environment.

    Position: Customer Support Executive

    Process: International E-commerce

    Shift: Rotational Shifts

    Working Days: 5.5 Days Working | Rotational Week Offs


    Key Responsibilities

    * Handle international customer queries through Calls, Chats & Emails

    * Deliver quick, professional, and customer-focused resolutions

    * Provide support for e-commerce electronics-related concerns

    * Maintain high customer satisfaction and service quality standards

    * Build positive customer relationships through effective communication

    * Use company tools and processes to provide accurate solutions

    Desired Candidate Profile

    * Excellent spoken & written English communication skills (C1 preferred)

    * Strong customer handling and problem-solving skills

    * Comfortable in Voice + Chat + Email support process

    * Positive attitude with strong learning mindset

    * Team player with professional communication skills


    Eligibility Criteria

    * Undergraduate / Graduate candidates can apply

    * Minimum 6 months of customer support/client servicing experience preferred

    * Freshers with excellent communication skills are welcome


    Perks & Benefits

    * Cab facility for evening & night shifts

    * 180 travel allowance per day for male employees (evening/night shifts)

    * International exposure & professional work environment

    * Career growth opportunities & skill development

    * Dynamic and supportive workplace culture


    Why Join Us?

    Work with global customers

    Enhance communication & customer service expertise

    Fast-paced and engaging environment

    Excellent career growth opportunities


    Contact Person - HR Gayatri Soni - [phone removed]

    Mail id - [email removed]

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    Section · 02

    Skills

    Client SuccessClient SupportGood Communication In English

    Section · Company

    About Vertex Cosmos

    Vertex Cosmos

    Vertex Cosmos

    IT Services & Consulting

    394

    employees

    2021

    5 years old

    Gurgaon / Gurugram, Haryana

    India

    ₹2.9L PA avg

    Avg at Vertex Cosmos

    ₹3.5L – ₹3.8L PA

    This role

    About

    Welcome to Transcom! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Join us in creating exceptional customer experiences through our BPO solutions!"

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    2.3/ 5

    Culture

    1.4

    Career growth

    1.4

    Work-life

    1.4

    Employees rate it well for

    Skill Development24Overall Company23

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