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    Job · 21306449

    MOHALI · FULLTIME

    Hiring For CSE For Blended Process !!!

    TP

    TP

    Mohali · onsite · Posted 4d ago

    Sourced fromNaukri
    ₹80.0K - ₹2.5L PA0–4 yrsfulltimeMohali

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    Section · 01

    About this role

    Roles and Responsibilities

    • Handle customer queries via email, chat, and non-voice processes.
    • Provide excellent customer service to resolve issues promptly.
    • Work on international chat processes with a focus on blended operations.
    • Collaborate with team members to achieve process goals and objectives.
    • Maintain accurate records of customer interactions using CRM software.

    Desired Candidate Profile

    • 0-4 years of experience in BPO/CSE industry preferred but not mandatory.
    • Strong communication skills in English (written & spoken) required for this role.
    • Ability to work flexible shifts including night shifts as per business needs.
      Interested candidate can share their resume @[email removed]

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    Section · 02

    Skills

    Customer ServiceInternational Chat ProcessCustomer CareEmail SupportChatnon voice processChat Support

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