Hiring For Application/Production Support - ZF Group- Chennai

Greetings from ZF Group,

Hiring for Application/Production Support - ZF Group- Chennai

Experience: 6-10 Yrs

Work Location: Chennai (Porur)

Working timings: Rotational

Working mode: Hybrid

About company:

• ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.
• ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control.
• Integrated Safety, Automated Driving, and Electric Mobility.
• ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.
• ZF reported sales of 41.4 billion in fiscal 2024 With 161,631 employees worldwide and our impact is truly global 270 locations in 42 countries.

Job Description:

What you can look forward as Application/Production Support Engineer:

• Data Onboarding Excellence
• Successful onboarding of customer fleets (vehicles, devices, configurations) into platform within SLA
• Standardized and validated data integration pipelines (SQL, CSV/JSON/XML ingestion). Reduced onboarding errors through data validation and mapping improvements
• Technical Support & Issue Resolution
• Resolution of complex L2 data ingestion and SQL issues within defined SLA
• Consistent troubleshooting standards and reusable SQL scripts. Reduced recurrence of ingestion and configuration issues
• Process Improvement & Scalability
• Identification and elimination of recurring onboarding/data issues (root cause driven)
• Implementation of improvements to onboarding workflows and data validation processes. Contribution to scalable onboarding standards across Bus Connect
• Documentation & Knowledge Management
• Uptodate onboarding documentation, troubleshooting guides, and SQL templates
• Structured knowledge base enabling faster resolution and onboarding
• CrossFunctional Collaboration
• Clear escalation and resolution of product defects with Development/Product teams
• Feedback loops translating customer/data issues into product improvements

Your profile as Application/Production Support Engineer:

• Bachelor’s degree in engineering Domian(BE/BTECH)/Ang degree with Min 6+ Yrs in Application/Production Support Engineer using SQL SERVER
• Willing to work in European shifts
• Knowledge and expertise in:
• Master data management systems such as SQL server, Profisee, and Informatica MDM.
• Software like: Jira, Confluence, MS office, MS teams, (SAP and Salesforce are an advantage)
• Data transformation and ingestion workflows (CSV/JSON/XML formats, data cleaning, validation)
• Modern Linux distributions and Bash are an advantage
• Proven ability to identify inefficiencies and drive process improvements. Solutionoriented with capability to challenge existing processes and propose optimizations

Regards,

Brahmam D