Hiring For Amazon Customer Support Associate-Sal Upyo-4.5LPA@BLR

Greetings from JobShop

India's Largest BPO Recruitment Company

Job Overview
Join Amazon's Customer Service team and assist customers with online shopping, account, identity verification, security, and order-related queries through phone.

Key Responsibilities

• Handle customer queries and provide effective solutions.
• Assist with shopping, account, payment, and order-related issues.
• Support identity verification and account security concerns.
• Identify and escalate potential fraud or security issues.
• Troubleshoot customer concerns using multiple systems and tools.
• Deliver excellent customer service with empathy and professionalism.

Location-Bangalore

Requirements

• Education: 10+2 / 12th Pass or above.
• Experience: Freshers & experienced candidates can apply.
• Good English communication skills.
• Comfortable working on computers and handling multiple systems.

Recruitment Process

• HR Interview
  • Versant Communication Assessment
  • Operations Interview

For More Details

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