Hiring For a Top MNC - Tech Support & Customer Support
Launchio Consulting · Hyderabad · onsite · Posted 41d ago
About a minute. You'll make an account on the way through.
About this role
Required Skills
Tier 2 / Tier 3 Customer Support
SQL
Zendesk or equivalent ticketing tool
Excellent Written Communication
Problem-Solving & Analytical Skills
Key Responsibilities
Handle customer queries via email and live chat.
Resolve issues using SQL and internal tools.
Document cases accurately in Zendesk.
Escalate complex issues when required.
Contribute to process and documentation improvements.
Sourced from naukri
Skills
About Launchio Consulting
Launchio Consulting
Recruitment
75
employees
2013
13 years old
Hyderabad / Secunderabad, Telangana
India
₹3.1L PA avg
Avg at Launchio Consulting
₹1.3L – ₹6.3L PA
This role
About
Launchio Consulting Private Limited
Having established our credentials in the corporate world across top companies, we have successfully launched ourselves in the consulting domain on the basis of our experience & expertise in this domain. Our proven track record has already given us the required momentum and we are receiving positive recommendations on a daily basis about being the best choice for recruitment & training partners.
Industries
Employee ratings
10 reviews
Culture
4.0
Career growth
3.9
Work-life
3.3
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