{"@context":"https://schema.org","@type":"JobPosting","title":"Hiring Customer Service Associate at ICICI Lombard - Vashi","description":"

Hiring Customer Relationship Manager

THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD**
Designation : - Customer Relationship Manager
Role : - Handling inbound calls
Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs.
Week-Off : - 5 Days working 2 days rotational off

Job Description :

Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call.
Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs.
Understanding multiple products and processes.
Influencing customers to buy or retain product or service by following a prepared script to give product reference information
Skills Require: -
Graduate Mandatory
Good Communication in English
Max Age Criteria: 32

","datePosted":"2026-06-25T00:00:00.000Z","validThrough":"2026-08-24T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4378349"},"url":"https://myjobb.ai/jobs/hiring-customer-service-associate-at-icici-lombard-vashi/4378349","directApply":false,"hiringOrganization":{"@type":"Organization","name":"ICICI Lombard General Insurance Company Limited","logo":"https://static.ambitionbox.com/assets/v2/images/rs:fit:200:200:false:false/aHR0cHM6Ly9tZWRpYS5uYXVrcmkuY29tL21lZGlhL2FiY29tcGxvZ28vaWNpY2ktbG9tYmFyZC1nZW5lcmFsLWluc3VyYW5jZS1jb21wYW55LWxpbWl0ZWQtb3JpZ2luYWwuanBn.webp","sameAs":"https://www.icicilombard.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}]}