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    Job · 14593569

    Business Services logo

    Hiring :: Customer Retention Executive / Freshers & Experience

    Business Services · Mumbai · onsite · Posted 54d ago

    ₹1.0L - ₹3.0L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Opening Customer Retention Executive


    Position:- Customer Retention Executive / Customer Retention Specialist


    Shift Timing: 9:30 AM 6:30 PM / 10:00 AM 7:00 PM
    Shift: Pure Day Shift
    Salary: Upto 22,000 CTC


    Eligibility

    • Graduates: Freshers can apply
    • HSC (12th Pass): Minimum 6 months of relevant experience
    • Experienced HSC candidates must have all 3 documents:
      • Offer Letter
      • Relieving Letter
      • Payslips

    Skills Required

    • Good English communication skills
    • Versant Level 4 required
    • Fluent in Tamil and Kannada
    • Strong customer handling and retention skills
    • Good convincing and communication abilities

    Interview Process

    1. HR Round
    2. Versant Test
    3. Operations Round

    Job Responsibilities

    • Handle customer interactions and understand their concerns.
    • Assist customers with suitable solutions to retain them.
    • Resolve customer issues professionally and effectively.
    • Maintain a positive customer experience.
    • Achieve customer retention and process-related targets.

    How to Apply ?


    To schedule your interview Call or send your CV through WhatsApp (number mentioned below)

    Contact us:- HR Komal - [phone removed]

    Sourced from naukri

    Skills

    Customer ServiceCustomer RetentionCustomer SupportOutbound CallingCustomer CallingCustomer CareSolving QueriesCustomer HandlingCustomer RelationshipHandling Customer QueriesOutbound Telesalesvoice processRetentionOutbound SalesOutbound Process

    About Business Services

    Business Services logo

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹1L – ₹3L PA

    This role

    About

    Not mentioned

    Employee ratings

    10 reviews

    4.4/ 5

    Culture

    4.4

    Career growth

    4.5

    Work-life

    4.5

    Employees rate it well for

    Job Security45Compensation & Benefits45

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    Hiring :: Customer Retention Executive / Freshers & Experience · waiting for your command