Hiring Cloud Operations Specialist-CNIS & VMware with VOIS

Experience: 4-8years

Location: Bengaluru

Job Description:

About this Role

The Cloud Operations Expert will be part of the Cloud team, responsible for operating and supporting the cloud environments used to virtualise network functions within Vodafones core network. The role covers multi-vendor cloud platforms, including VMware vSphere, VMware Tanzu, VMware NSX and Ericsson Cloud Native Infrastructure Solution (CNIS). It involves cloud infrastructure lifecycle management, incident and problem management, security remediation, change management and collaboration across multiple markets.

Who are you

You are a collaborative cloud operations professional who:

• Has 2+ years of system or cloud administration experience with Ericsson CNIS.
• Has experience supporting cloud infrastructure in complex, multi-vendor environments.
• Takes a structured approach to troubleshooting and problem-solving.
• Can work effectively during critical incidents and high-priority operational situations.
• Demonstrates critical thinking and effective time management.
• Works collaboratively with colleagues, engineering teams, design teams, vendors and internal customers.
• Has a strong aptitude for learning new technologies and methodologies.

What you will do

• Manage and support environments incorporating VMware vSphere, VMware Tanzu, VMware NSX and Ericsson CNIS.
• Own incident, change and problem management activities for multi-vendor cloud platforms, including CNIS.
• Troubleshoot cloud platform issues and support incident management and error handling during critical situations.
• Manage the lifecycle of diverse cloud infrastructure across multiple markets.
• Implement security policies and remediate platform vulnerabilities in accordance with best practices and company procedures.
• Evaluate new platform versions, firmware and patches, and organise major upgrades and security patch implementations while considering cross-market impacts.
• Collaborate with design and delivery teams to organise change management, fault management and service request processes across markets.
• Build effective working relationships with design teams, engineering teams, vendors, stakeholders and internal customers across multiple markets.
• Organise operational activities effectively to meet deadlines while maintaining a strategic, multi-market perspective.

What skills you need

• Strong expertise in Ericsson Cloud Native Infrastructure Solution (CNIS).
• At least 2 years' experience in system or cloud administration using Ericsson CNIS.
• Knowledge of VMware vSphere, VMware Tanzu and VMware NSX.
• Strong understanding of storage technologies, SAN and network architectures.
• Experience with incident, change and problem management for cloud platforms.
• Experience managing cloud infrastructure lifecycle activities.
• Knowledge of platform security policies, vulnerability remediation, firmware, patching and upgrade activities.
• Effective troubleshooting, problem-solving and critical-thinking skills.
• Strong collaboration and stakeholder relationship management skills.
• Effective time management and the ability to work calmly and methodically during critical operational situations.

What skills you will learn

The role provides opportunities to broaden experience through:

• Operating diverse, multi-vendor cloud infrastructure across multiple markets.
• Working with CNIS alongside VMware vSphere, VMware Tanzu and VMware NSX environments.
• Coordinating cloud lifecycle management, upgrades, firmware and security patching across markets.
• Collaborating with design, engineering, delivery, vendor and internal customer teams.
• Developing a broader multi-market perspective on cloud operations and network function virtualisation.

About VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
#VOIS #BeUnrivalled #CreateTheFuture

About Vodafone

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.