Hiring AR Caller / Sr.AR Caller

Role Summary:

The AR Caller is responsible for following up with insurance companies on outstanding medical claims, resolving aged accounts receivable, maximizing collections, and ensuring accurate claim processing while maintaining HIPAA compliance.

Key Responsibilities:

• Contact insurance payers to follow up on unpaid or denied claims.
• Analyze claim status and take appropriate actions for payment resolution.
• Transfer balances to patients when identified as patient responsibility.
• Review billing, payment, denial, and documentation details for accuracy.
• Request Explanation of Benefits (EOBs) when required.
• Maintain accurate account notes and documentation.
• Identify aging trends and report issues to management.
• Meet quality, productivity, and collection targets.
• Ensure compliance with HIPAA and client policies.

Required Skills & Qualifications:

• Minimum 18 months of Accounts Receivable experience.
• Experience with ATHENA software (Added Advantage)
• Strong analytical, reasoning, and root cause analysis skills.
• Good typing speed and MS Excel/MS Office proficiency.
• Excellent verbal communication skills.
• Ability to work in different shifts, teams, and roles.
• Team player with a disciplined and systematic approach to work.

Contact HR - Naveen / [phone removed]

Mail to - [email removed]