Hiring | Academic Counselor | WFH

Job Title: Academic Counselor

Location: Work From Home (WFH)

Experience Required: 1 to 5 Years

Employment Type: Full-Time

Working Days: Monday to Saturday

Working Hours: 12:00 PM to 9:00 PM

Key Responsibilities

1. Student Counseling

• Engage with prospective students and parents to understand their academic background, interests, and career aspirations
• Provide tailored guidance on suitable programs and courses

2. Lead Management

• Manage inbound and outbound leads via calls, emails, and chat platforms
• Provide comprehensive information regarding courses, eligibility criteria, and key benefits

3. Application Support

• Assist applicants in completing application forms and documentation
• Ensure accuracy and timely submission of all required information

4. Conversion & Revenue Generation

• Drive admissions by effectively converting leads into enrollments
• Address queries and objections, and maintain a structured follow-up process

5. CRM & Reporting

• Maintain accurate and up-to-date records of all interactions in the CRM system
• Track and report daily and weekly performance metrics

Skills & Qualifications

• Bachelors degree in any discipline (Education, Marketing, or related fields preferred)
• 1-5 years of experience in student counseling, sales, or customer service (experience in the education sector is preferred)
• Excellent verbal and written communication skills
• Strong interpersonal, persuasion, and negotiation abilities
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency in MS Office and CRM tools

Perks & Benefits

• Competitive salary with performance-based incentives
• Opportunities for career growth and advancement
• Exposure to international education trends
• Access to training and professional development programs

Mandatory Requirements

• Candidates must have access to a personal laptop/desktop
• A stable and high-speed internet (Wi-Fi) connection is required.
• Availability of reliable power backup to ensure uninterrupted work during working hours

How to Apply : Interested candidates are requested to share their updated resume at [email removed].

Please note that only shortlisted candidates will be contacted for further evaluation.

Best Regards,
Kirtika Sharma | Team Lead HR & Operations | [phone removed]